Complete OurProperty Training Course (VIC)
A complete, comprehensive course covering all of the OurProperty components with a focus on Victorian Legislation
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Your Instructor
OurProperty Training
Course Curriculum
Complete OurProperty Training Course (VIC)
Available in
days
days
after you enroll
Profile
Available in
days
days
after you enroll
Client Hub
Available in
days
days
after you enroll
The Centre
Available in
days
days
after you enroll
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StartThe Centre Dashboard Overview
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StartHow to Personalise The Centre Dashboard
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StartHow to connect emails to The Centre Dashboard
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StartMaking The Centre Dashboard your Landing Page
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StartThe Centre Dashboard - Arrears
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StartThe Centre Dashboard - Compliance
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StartThe Centre Dashboard - Daily Task List
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StartThe Centre Dashboard - Courtesy Calls
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StartThe Centre Dashboard - Emails
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StartThe Centre Dashboard - Ingoing
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StartThe Centre Dashboard - Inspections
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StartThe Centre Dashboard - Keys
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StartThe Centre Dashboard - Leases
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StartThe Centre Dashboard - Lettings
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StartThe Centre Dashboard - Maintenance
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StartThe Centre Dashboard - Portfolio Overview
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StartThe Centre Dashboard - Reminders
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StartThe Centre Dashboard - Vacating
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StartSection Summary
Arrears
Available in
days
days
after you enroll
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StartArrears Overview
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StartHow to Process Arrears
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StartNavigating Arrears (5:15)
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StartFinding Arrears History (6:14)
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StartArrears Metrics
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StartArrears Settings (22:27)
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StartAutomatic & Manual Arrears Generation
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StartHow to Reset Arrears (19:16)
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StartUnderstanding the Different Classifications
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StartThe Arrears Reports Tab
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StartThe Arrears Sent Tab
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StartThe Arrears To Do Tab
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StartHow to Create a Payment Plan for a Tenant/Renter
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StartView and Monitor Arrears Payment Plans
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StartCheck Arrears & Action an Arrears Task
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StartProcess a Tenant Instant Debit
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StartChange the Rent Due Date or Payment Frequency
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StartReview Financials for Property and for Tenancy
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StartArrears Summary and Overview (19:16)
Compliance
Available in
days
days
after you enroll
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StartCompliance Module Overview
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StartHow OurProperty Manages Smoke Alarms
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StartUnderstanding the Smoke Alarm Compliance Report
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StartHow to Create an Ad Hoc Smoke Alarm Service Job
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StartHow To Manually Create A Smoke Alarm Contract
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StartCompliance Quiz
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StartAdding Smoke Alarm Information into the Client Hub
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StartReviewing/Editing Compliance Information in Leases
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StartAgency & User Settings for Smoke Alarms
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StartGas/Heating & Electrical Safety in Compliance
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StartHow to Manually Enter Compliance Data
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StartProperty Details in the Landlord/Owner Portal
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StartAdding Compliance Information during New Business Sign Up
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StartSection Summary
Disclosure Statement
Available in
days
days
after you enroll
Minimum Rental Standards
Available in
days
days
after you enroll
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StartMinimum Rental Standards Overview
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StartSetting Up your Minimum Rental Standards
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StartHelpful Tools/Tips
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StartEntering/Updating Minimum Rental Standards in Property Record via Client Hub
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StartEntering/Updating Minimum Rental Standards in PM Inspect App via Inspection
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StartEntering/Updating Minimum Rental Standards in NB Sign Up via Management Agreement (MAA)
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StartMinimum Rental Standards Reporting
Inspections
Available in
days
days
after you enroll
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StartInspections Overview
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StartManually Schedule an Inspection from Desktop
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StartScheduling an Entire Month's Inspections
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StartScheduling a Day of Inspections
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StartRescheduling Inspections and Assigning a New Inspector
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StartReviewing Inspection Schedule and Send Entry Notice
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StartSchedule an Inspection from the PM Inspect App
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StartHow to Schedule Inspections Based on Post Code Areas
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StartAutomatically or Manually Schedule Entry and Exit Inspections
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StartHow to Lock Inspection Times to the Timetable
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StartSection Summary
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StartUnderstanding Drafts, Sent and Completed Inspections
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StartEdit a Report on OurProperty Desktop
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StartFeatures & Functions in Inspections
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StartRental Minimum Standards Reports in Inspections
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StartSwap/Move Room Content in an Inspection Report
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StartSwap/Move a Full Property Inspection Report
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StartHow to Change The Inspection Type Once Completed
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StartDuplicating Inspection Reports for Other Addresses
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StartEnhanced Inspection Schedule Filters
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StartHow to Setup your Inspection Settings
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StartHow to Add Recommended Maintenance to a Property Visit Report
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StartSection Summary
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StartEntry/Ingoing Condition Reports Overview
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StartPre Populating an Entry/ Exit Report
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StartHow to complete an Entry/Ingoing Condition Report in PM Inspect App
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StartUnderstanding the ECR Waiting, ECR Review and ECR Disputed Tabs
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StartUnderstanding the ECR/Entry Condition Report Process after its sent to the Tenant/Renter
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StartTransferring an Existing Entry Condition Report to a New Tenant/Renter
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StartUploading and Attaching an Entry Condition Report
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StartDisputing Entry Condition Report (ECR) Comments and Photos
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StartSection Summary
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StartExit/Final/Outgoing Inspection Report Overview
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StartHow to complete an Exit/Final/Vacate Inspection Report in PM Inspect App
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StartSection Summary
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StartRoutine Inspections Overview, including Remote Routine Walkthrough
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StartHow to Complete a Routine Inspection in PM Inspect
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StartInviting landlords/owners/rental providers to a Live Video Inspection
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StartRemote Routine Walkthrough with PM Inspect App
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StartSelf-Scheduling of Routine Inspections for Tenants/Renters in Inspections
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StartSending Breach of Duty Notices in Inspections
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StartSection Summary
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StartUnderstanding the Inspection History tab
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StartReport Options within Settings > Inspections
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StartInspection Activity Log
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StartUnderstanding the Inspection Metrics and Quality Reports
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StartSection Summary
Keys
Available in
days
days
after you enroll
Leases - VIC
Available in
days
days
after you enroll
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StartLease Module Overview
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StartSetup Lease Agency Settings
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StartHow to Create a Custom Lease Agreement Type
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StartCreating and adding Special Lease Conditions
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StartHow to Set Bond Limit for Leases
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StartThe Lease Page Explained
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StartUnderstanding the Recommendation Dashboard
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StartGoing through the negotiation process
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StartThe Rent Grid in OurProperty Explained
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StartPeriodic Leases via OurProperty Explained
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StartHelpful Tools for Leases
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StartSection summary
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StartProcessing a New Lease
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StartNew Lease Process for Victorian Agencies on Payments
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StartLetting To Do Tasks
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StartLease Renewal To Do Tasks
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StartProcessing a Lease Renewal
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StartTakeover of Mangement or Transfer of Management To Do Tasks
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StartEntering in an Existing Lease Agreement
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StartRent Adjustment for Mid Term Rent Increase for Takeover of Management
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StartPaid to Date Adjustment for Takeover of Management
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StartProcessing a Lease Break
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StartLease Break To Do Tasks
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StartEntering a Vacate Date
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StartCreating a New Tenancy Lease Agreement
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StartCreating a Tenant/Renter Invoice (for Lease Break Fees)
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StartLease Overrides
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StartHow to Edit Current Lease Details
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StartAdding a new tenant/renter to a lease during a Tenancy
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StartUploading a Signed Lease
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StartEntering of Body Corporate/Owners Corporation Documents
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StartEntering Pet Information into Lease Agreements
Letting - Marketing
Available in
days
days
after you enroll
Letting - Viewings
Available in
days
days
after you enroll
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StartViewings Overview
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StartViewings Settings
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StartViewings Hub
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StartViewings - To Do Tasks
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StartHow to Set Up Your Viewings Profile
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StartProspective Renters/Tenants Booking Their Own Viewing
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StartHow to Enable Applicant Self-Schedule Times for Viewings
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StartHow to Manage Holidays for Property Inspections and Viewings
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StartHow to Process Unregistered Enquiries in The Viewings Hub
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StartHow to Access Past Inspected Enquiries in The Viewings Hub
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StartHow to Schedule Single Property Viewings
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StartHow to Bulk Schedule Viewings for Single Inspector
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StartHow to Bulk Schedule Viewings for Multiple Inspectors
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StartHow to Complete a Property Viewing in PM Inspect
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StartPost Viewings Report to Owner/Landlord
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StartHow to Cancel Viewings
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StartHow to Manually Register a Prospective Tenant/Renter for a Viewing
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StartHow to Archive & Un-Archive a Prospective Renter/Tenant
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StartHow to Identify Properties Without a Scheduled Viewing
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StartProspective Tenant/Renter Communication of a Newly Advertised Property
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StartNeeds Saturday Viewing Feature
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StartHow to Manage Covid-19 Vaccination Requirements for Viewings
Letting - Tenant Applications
Available in
days
days
after you enroll
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StartTenant/Renter Applications Overview
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StartApplication Settings Tab in Lettings Settings
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StartHow to Set Bond Limit for Applications
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StartTenant Application - To Do Tasks
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StartApplication List Vetting Page
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StartNational Tenancy Database Checks
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StartHow to Process Incomplete Applications
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StartHow to Add Additional Applicants to a Property Application Form
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StartHow to Transfer & Merge Individual Tenant Applications to a Combined Application Form
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StartHow to Transfer an Application to Another Property
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StartHow to Revert an Application Transfer
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StartHow to Merge Individual Tenant Applications to a Combined Application Form
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StartAbility to Upload Additional Documents to an Application
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StartRefer tenant applications to the Owner/Landord/Rental Provider
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StartUtility Connections Referral
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StartBond Lodgement Process
Maintenance
Available in
days
days
after you enroll
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StartMaintenance - An Overview
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StartUnderstanding the Requests Tab
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StartUnderstanding the Offers Tab
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StartUnderstanding the Active and Future Tabs
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StartUnderstanding the Overdue Tab
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StartOverdue Jobs in the Landlord/Owner Tradie Responsibility Tab
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StartUnderstanding Quotes
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StartUrgent or Emergency Repairs/Maintenance
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StartMaintenance Overview Quiz
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StartHow to Process a Maintenance Request
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StartHow to Create a Maintenance Job Offer
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StartHow to Mark Landlord Responsibility Jobs as Completed on Behalf of the Landlord
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StartHow to Create a Maintenance Request for a Tenant
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StartHow to Copy / Duplicate Job Offers / Workorders and Quotes in OurProperty
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StartHow to Connect a Landlords Tradie Maintenance Job to its Adhoc Invoice
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StartHow to Onboard your Tradies with OurTradie
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StartHow to Add Tradies in OurProperty
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StartHow to Personalise Referred Requests and Quotes to Landlords/Owners
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StartHow to add Recommend Maintenance to a Property Visit Report
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StartProcessing Maintenance Quiz
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StartCheck Mainteannce & Manage a Maintenance Task
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StartSection Summary
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StartInvoices in OurProperty - including Addhoc, Incoming, Outgoing, Parsed, Compensation & Payment Plans
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StartApproving invoices for maintenance
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StartEnter an Adhoc Invoice for Payment
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StartEdit or Delete an Incoming Adhoc Invoice
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StartInvoice Specific Wallets
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StartInvoice Reoccurrence
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StartFuture Invoices
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StartDisputing an invoice
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StartSection Summary
New Business
Available in
days
days
after you enroll
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StartNBSU Overview
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StartSetting Up your NBSU
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StartSigning Up a New Agreement - Video (14:46)
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StartNBSU Reporting
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StartNBSU in PM Inspect App
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StartOwnership Change Process
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StartNew Business Sign-Up Process
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StartThe Owner/Landlord/Rental Provider Process in Completing the Agreement
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StartManually uploading a New Business Sign Up Agreement
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StartReferrer in Client Hub & Referrer Revenue Share Report
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StartNBSU To Do Tasks
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StartSection Summary
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StartCRM Overview
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StartCRM Hub
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StartCRM Actions
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StartCRM Action Plans
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StartCRM Lead Enquiries
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StartCRM Mailing List
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StartHow to Manually Add a New Lead to the CRM
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StartHow to Automatically Add a New Lead to the CRM
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StartHow To Set up BDM's for Automatic Allocation of Leads
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StartHow to Record a Call in the CRM
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StartHow to Record the Appraisal Amount for a New Lead Property
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StartHow to Update the Lead Source
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StartHow to Add a Second Contact to a CRM Property
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StartHow to Create an Action Plan
Vacating
Available in
days
days
after you enroll
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StartVacating/Ending a Tenancy Overview
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StartSettings in The Vacate Process
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StartVacate Communications in OurProperty
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StartVacate To Do Tasks
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StartManually Adding a Vacate Date
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StartStarting the Vacate Process
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StartCompleting Vacate Tasks
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StartAutomatically Sending Vacate Information
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StartReviewing Automatically Sent Vacate Messages
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StartReviewing All Vacate Items
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StartUploading an Additional Vacate Document
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StartProperty Being Renovated
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StartExit/Final Inspections
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StartProperty For Sale
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StartHow to Manage End of Tenancy Finances
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StartHow to Manage End of Tenancy Maintenance Expenses
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StartHow to Pay Bond Money Towards Expenses
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StartHow to Manage Funds Owing Above The Bond - Tenant/Renter Bond Payment Plan
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StartHow to Manage Funds Owing Above The Bond - Insurance Claim
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StartHow to Refund a Wallet Balance - Vacated Tenants/Renters
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StartHow to Refund Fees to an Owner/Landlord/Rental Provider
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StartHow to Process a Tenant/Renter Refund
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StartHow to Process a Bond Claim
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StartHow to Process a Lost Management in OurProperty
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StartSection Summary
Reminders
Available in
days
days
after you enroll
PM Inspect App
Available in
days
days
after you enroll
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StartPM Inspect App Overview
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StartInspections in PM Inspect App
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StartViewings in PM Inspect App
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StartContacts in PM Inspect App
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StartMaintenance in PM Inspect App
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StartKeys in PM Inspect App
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StartNew Business Sign-Ups (NBSU) in PM Inspect App
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StartBreach in PM Inspect App
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StartSearch in PM Inspect App
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StartSettings in PM Inspect App
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StartDebug Report in PM Inspect App
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StartContact Support in PM Inspect App
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StartSection Summary
Admin
Available in
days
days
after you enroll
Feedback
Available in
days
days
after you enroll
Reports
Available in
days
days
after you enroll
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StartReporting in OurProperty - An Overview
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StartReport Options within Settings > Preferences
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StartReport Options within Settings > Arrears
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StartReport Options within Settings > Maintenance
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StartReport Options within Settings > Inspections
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StartReport Options within Settings > Viewings
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StartReport Options within Settings > KPI/Metrics
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StartOurProperty Reporting - Applications
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StartOurProperty Reporting - Arrears
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StartOurProperty Reporting - Feedback
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StartOurProperty Reporting - Financial
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StartOurProperty Reporting - Inspections
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StartOurProperty Reporting - Leases
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StartOurProperty Reporting - Maintenance
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StartOurProperty Reporting - Marketing
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StartOurProperty Reporting - Management
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StartOurProperty Reporting - Admin
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StartOurProperty Reporting - KPI/Metrics
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StartOurProperty Reporting - Viewings
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StartOurProperty Reporting - Compliance
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StartAs a Property Manager
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StartAs a Department Head or Director or Business Owner
Settings
Available in
days
days
after you enroll
Tools
Available in
days
days
after you enroll
Payments
Available in
days
days
after you enroll
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StartOverview
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StartHow Rent is Collected, Receipted and Disbursed
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StartUnderstanding Landlord/Owner Disbursements
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StartChanging a Landlord/Owners Disbursement Mode
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StartManaging Landlord Funds – Withholds & Disbursements
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StartAdding & Editing Landlord Bank Accounts
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StartFinding, Understanding & Re-sending Statements (4:10)
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StartCreate a Manual Withhold on Property Funds
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StartUnderstanding Pooled Funds
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StartWhat to Expect At End of Month
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StartAdding a New Property/Landlord to Ourproperty (30:41)
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StartProcessing Rent Adjustments (6:28)
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StartAdjusting Paid to Dates & Credits (0:37)
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StartOwnership Change Process
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StartTenant Instant Debit
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StartAdjusting a Management Fee
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StartAgency Direct Payments (ADP)
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StartInvoice Overview
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StartAdhoc - Incoming Invoices
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StartAdhoc - Outgoing Invoices (3:02)
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StartInvoice Payment Plans
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StartParsed Invoices
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StartMaintenance Invoices
Help
Available in
days
days
after you enroll
Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
off original price!
The coupon code you entered is expired or invalid, but the course is still available!